Where is the serial number located on my Tibor or Billy Pate reel?

The serial number for Tibor and Billy Pate reels is located on the side of the reel frame next to the reel stand. The serial number generally consists of a letter and two or three numbers (ex. C456). On some older model Billy Pate reels, the serial number may be on the face of the reel and may only be two or three numbers. Please note: Tibor Light reels do not have serial numbers.

How do I convert my Billy Pate reel from left hand retrieve to right hand retrieve or vice-a-versa?

To convert Billy Pate reels from left hand to right hand (or vice-a-versa), the main gear and drag parts must be replaced by our reel technicians. The conversion must be processed through an authorized Tibor dealer, as we can sell only through our dealer network. The retail cost for the conversion is $105.00. Additional service and shipping charges may be required by the dealer.

How do I convert my Bill Pate Reel from Anti-Reverse to Direct Drive or vice-a-versa?

To convert Billy Pate reels from Anti-Reverse to Direct Drive (or vice-a-versa), the main gear and drag parts must be replaced and the spool must be modified by our reel technicians. The conversion must be processed through an authorized Tibor dealer, as we can sell only through our dealer network. The retail cost for the conversion is $165.00. Additional service and shipping charges may be required by the dealer.

How do I get my nameplate engraved - and is it really free?

Complimentary nameplate engraving is available for new Tibor and Tibor QC reels by returning the nameplate with your completed warranty registration and nameplate card. Replacement nameplates may be purchased in our online store or through your local Tibor dealer.

How do I get replacement parts for my reel?

A selection of replacement parts is now available in our new online store. Additional replacement parts are available through your local Tibor dealer.

How do I lubricate my reel?

For Tibor, Tibor QC and Billy Pate reels, the cork drag should be lubricated only with Tibor Graphite Lube. Please note: we do not recommend Neet's Foot Oil for our Tibor and Billy Pate reels as it can cause the cork to dry out over time. For Tibor Light CL reels, the ConstaLube felt should be lubricated periodically with a few drops of Tibor Lube. Tibor Graphite Lube and Tibor Lube may be purchased in our new online store or from any authorized Tibor dealer.

How does the incoming/outgoing signal work?

Tibor and Billy Pate reels feature incoming signals and triple outgoing line signals. The incoming signal is created by the contact between the clutch dogs and the drag plate and is permanent. The outgoing line signal is created by the three clicker pins on the drag plate. The outgoing signal cannot be increased but can be silenced by removing the clicker pins. Please note that the outgoing signal is not as pronounced as the incoming signal. On newer reels, the sound may be muted but will increase as the reel is used.

What is your return and exchange policy ?

Returns and exchanges must be made through the dealer from whom the reel was purchased, within 90 days of purchase, at the dealer's discretion. No returns or exchanges can be accepted for custom engraved or game fish engraved reels.

Can I interchange my original Tibor Light spool with a new Tibor Light CL spool?

The spools for the original Tibor Light Tail Water and Back Country Wide reels are interchangeable with the new Tail Water CL and Back Country Wide CL spools. However, the Spring Creek CL is larger than the original Spring Creek, and these spools are not interchangeable.

How can I get a game fish engraving for my reel?

Our exclusive series of Game Fish engravings is available by special request on new reel orders only. In order to maintain consistency, proportion and balance, the engraving programs are set up to engrave the entire reel frame, including the fish. We cannot add engraving to reels you already own, but please keep the Game Fish series in mind should you purchase new reels in the future

How can a get a custom engraving for my reel?

Billy Pate and Tibor Light reels do not have nameplates, but new reel orders can be custom engraved with your name or other inscription for an additional charge. Custom engraving of logos and other artwork is also available on new Tibor, Tibor QC, Billy Pate and Tibor Light reel orders. Please consult your authorized Tibor dealer for more information.