All Tibor Reel products carry a limited lifetime warranty. This warranty covers the repair or replacement of any part due to defect in material or workmanship. Colors may vary between original and replacement parts. Parts for discontinued models may be replaced with parts for current models. Warranty is valid for original owner only and is non-transferable. Warranty is effective only for reels purchased through an Authorized Tibor Dealer. Tibor Reel Corporation, at its sole discretion, will determine if the product is covered under this warranty due to faulty workmanship. This warranty does not cover damage caused by accident, misuse, neglect, improper maintenance or normal wear and tear caused by use of the reel over time. For repairs not covered by the warranty, a quotation will be forwarded for approval before repairs proceed.
All reels or Push Pole Caddies sent in for repair/service must include a $35 service fee for each reel or Push Pole Caddies. This fee covers:
• Cleaning & re-lubrication
• Re-assembly & testing
• Return shipping & insurance
• An adult signature is required for drop ship orders.
*$75 for international shipping. $35 for each additional reel/product.
Most reel repairs will be returned within 7-10 working days. If you need your reel quickly – within 2-6 days, an additional $35.00 expedited fee will be added. This will be for ground shipping only. For overnight, 2 or 3 day shipping, the basic fees will apply via UPS or FedEx. You will need to specify this information.
Please send your reel to:
Tibor Reel Corporation
255 North Congress Avenue
Delray Beach, FL 33445
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