All Tibor Reel products carry a limited lifetime warranty. This warranty covers the repair or replacement of any part due to defect in material or workmanship. Colors may vary between original and replacement parts. Parts for discontinued models may be replaced with parts for current models. Warranty is valid for original owner only and is non-transferable. Warranty is effective only for reels purchased through an Authorized Tibor Dealer. Tibor Reel Corporation, at its sole discretion, will determine if the product is covered under this warranty due to faulty workmanship. This warranty does not cover damage caused by accident, misuse, neglect, improper maintenance or normal wear and tear caused by use of the reel over time. For repairs not covered by the warranty, a quotation will be forwarded for approval before repairs proceed.
Please download, print and fill out our warranty repair form and include it with your package.
All reels sent in for repair/service must include a $85 service fee for each reel or an additional $ 25.00 per reel. This fee covers:
• Dis-assembly
• Inspection
• Cleaning & re-lubrication
• Re-assembly & testing
• Return shipping & insurance
*$150 for international shipping. $45 for each additional reel/product.
* For all Push Pole Caddies repairs please contact sales@tiborreel.com or
give us a call @ 561-272-0770 to discuss warranty repair options.
Please note:
Most reel repairs will be returned within 10-15 working days. If you need your reel quickly – within 2-6 days, an additional $65.00 expedited fee will be added. This will be for ground shipping only. For overnight, 2 or 3 day shipping, the basic fees will apply via UPS . You will need to specify this information.
Please send your reel to:
Tibor Reel Corporation
Attention: Repairs
255 North Congress Avenue
Delray Beach, FL 33445
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